Faster CRT cases, eval to delivery
poppy helps complex rehab technology (CRT) suppliers cut the days a case waits. The therapist, ATP, physician and your staff work from one shared case. AI drafts the letter of medical necessity (LMN). Your ATP approves it.
Twenty minutes with the two founders. We are not selling anything yet.
Where do your days go?
Much of a case's time may be waiting, not work. Set one typical case, from evaluation to the payer's decision. Ordering, build and delivery come after that, and are not counted here. The flower grows with each wait. These are example numbers.
What is a case worth to you?
Every day a case waits, the revenue on it waits too. Revenue waiting is cases a month, times what one case is worth, times the days, divided by 30.
Example numbers. Use your own.
What if the first three waits got shorter?
poppy goes after the first three petals. The payer still takes the time it takes. This is a what-if, not a promise. We quote no number until we have measured your own baseline with you.
First, one shared case.
The therapist, ATP, physician and your staff all see the same case. Nobody hunts through email and fax for the latest version.
Cannot self-propel a manual chair to do daily tasks at home.Eval p.2
Tilt-in-space is needed for pressure relief.Eval p.4
A lower seat-to-floor height is needed for safe transfers.Eval p.3
ATP: review and approveReview the letter. Each line points to the evaluation page it came from.
Try a case
Here are four places a case can stall. These are our starting guesses, and we want you to correct them. Change an input and see who gets a message.
How complete is the evaluation?
A thin evaluation can send a case back to the therapist. The letter can only be as good as what the evaluation says.
Where is the signature?
A signature can sit on a desk for days with nobody the wiser. poppy shows the wait and nudges the right office.
Does each item have a reason?
A payer wants to see why the patient needs each part of the chair. Each line in the letter should point to a finding in the evaluation.
What does the payer ask for?
Each payer has its own list, such as the signed order, the quote and the visit note. This sketch uses six items. Move the slider to see what happens when some are missing.
We want to learn from you
poppy is an early idea. Before we build more, we want 20 minutes with people who work these cases. You get a say in what we build first, and a summary of what we learn from other suppliers.
- Supplier owners, billing and funding staff
- What does one denied authorization cost you? We want your honest numbers: rework hours, delayed equipment, and what you have already tried.
- ATPs
- How long does one letter take? Walk us through your last one, what you pulled together, and where it stalled.
- PTs and OTs
- How much of an eval is paperwork? Tell us what a supplier asks you to add, and how often it comes back for more detail.
- Physicians and their offices
- Why do you sign or send a letter back? Tell us how these letters reach you, and what makes one easy or hard to sign.
Open at first light
A California poppy opens when the sun reaches it and folds when the light goes. A case should move the same way: the day the evaluation is done, not the day someone has time.
Questions
What is poppy? An idea for software that helps CRT suppliers cut the days from evaluation to delivery. It gives the therapist, ATP, physician and your staff one shared case. AI drafts the letter of medical necessity from the evaluation. Your staff approve every message and every letter.
Who is behind it? Two co-founders with about 10 years combined building healthcare software, mostly in revenue cycle. We are talking with people in CRT first, because we want to build what you need.
How would you measure cycle time? Against your own baseline, measured before we change anything. We would count the days between evaluation done, letter ready, physician signed, and payer decision. We do not quote a number until we have measured it with you.
Does the AI make the decisions? No. AI reads the evaluation and drafts the letter. It points each line to the page it came from. Your ATP edits and approves the letter. Your staff approve every message before it goes out.
Do I need to connect my software? We do not know yet. That is one of the things we want to ask you. Tell us what you use today and what you wish talked to each other.
What about HIPAA? We would build for HIPAA from the start. This page uses made-up patients only. We will not accept real patient data until a signed business associate agreement (BAA) is in place with you, and with the vendors we use.
Which payers does it cover? Not decided. Each payer has its own rules, and we are still learning which ones cause the most trouble. Tell us which payers are the worst for you.
How is this different from my billing system? We believe billing and order systems track the order and the claim. poppy would work earlier, on the evaluation, the letter and the back-and-forth between people. We are still learning what your current tools cover, so tell us.
Is it ready to use? No. It is an idea, and the screens on this page are sketches with made-up patients. Your answers shape what we build first.
Let's talk LMNs
We will write one short note to set up a 20-minute call. We are not selling anything. Please send no patient information.